At Acre View Primary School, we want not only your child/children to be happy, but also parents & carers.  If you have any queries or concerns whatsoever, please do not hesitate to raise these, in the first instance, with your child's teacher.

A concern may be defined as ‘an expression of worry or doubt over an issue considered to be important for which reassurances are sought’.

For information regarding who to speak to, please see our Meet the team page.

To make a concern please fill in the form below:

In the unlikely event that, after speaking to the appropriate class teacher, you feel you still have not received a resolution to your concern, please complete a complaint form included below or from the school office. Please include who you have spoken to and your expected resolution, together with any other information which may assist us in investigating your complaint.   

A complaint may be defined as ‘an expression of dissatisfaction, however made, about actions taken or a lack of action’

 School will acknowledge receipt of your complaint and our Headteacher or Deputy Head will endeavour to contact you as soon as possible to discuss it; you will receive a response to your complaint no later than 10 working days following receipt of full details, in line with the Department for Education guidelines.  

For your information, a copy of our Complaints Procedure Policy can be found here.